Shipping policy
Shipping Times
Most products take between 7 to 14 business days to arrive.
Here's typically how long it takes depending where you live:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7 to 15 days |
| Canada | 11 to 20 days |
| United Kingdom | 6 to 10 days |
| Europe | 9 to 17 days |
| Australia & New Zealand | 8 to 13 days |
| Asia | 5 to 10 days |
| Middle East | 9 to 11 days |
Important:
These shipping times are estimates and can vary depending on the carrier and other factors. Your order may arrive sooner or later than expected.
Additional packaging time of 1 to 2 business days is required to prepare your order for shipment.
Some products may not be available for shipping to specific countries. You will be notified during checkout if this applies to your order.
Delivery Cost
We offer a flat shipping rate of US$10 per order and FREE shipping on orders over US$60.
Delivery Locations
We deliver to the following countries - United States, Canada, Austria, Belgium, Croatia, Czechia, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Lithuania, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom, Australia, New Zealand, Japan, Malaysia, Singapore, South Korea, United Arab Emirates (UAE).
We do not deliver to South America, the Philippines, South Africa, India, Costa Rica, Puerto Rico, New Caledonia, Russia, and other remote countries.
If you are unsure whether we ship to your country, please contact us.
Tracking Information
Once your order has been processed and prepared for shipment, you will receive a shipping confirmation email with tracking details.
You can track your order, by going to My Order on the main menu and enter your tracking details that you received in your order confirmation email.
Please note, in cases where an order contains multiple items, you may receive your items in separate parcels.
Questions?
If you would like to know if we ship to your specific country, or if you have any questions about shipping, please don’t hesitate to reach out to us via email at hello@cutie-poos.com.
We are here to help and ensure you have a smooth shopping experience!
Thank you for choosing us!
