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How much will delivery and shipping cost?
We offer FREE shipping on orders over:
AUD/NZ $60 - CAN $60 - USD $40 - EUR €40 - GBP £40
We offer flat rate shipping to the following destinations:
- USA: US$5
- Canada: CAD$9
- Europe: €9
- United Kingdom: £5
- Australia/NZ: $9
How long does it take for an order to be delivered?
It depends where you live, but generally it takes around 7 to 14 business days for your order to arrive. Your order may arrive sooner or later than expected.
You will be sent emails letting you know the progress of your order. You can also track your order on the website.
Please look at the shipping times below for specific regions.
What countries and regions do you ship to?
We deliver to the following countries:
Americas: United States, Canada
Europe: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
United Kingdom
Oceania: Australia, New Zealand
We do not deliver to South America, Asia, UAE, the Philippines, South Africa, India, Costa Rica, Puerto Rico, New Caledonia, Russia, and other remote countries.
If you would like us to ship to your country or are unsure whether we ship to your country, please contact us.
Is it possible to track my order?
Yes, it certainly is!
You can track your order, by going to My Order page on the main dropdown menu and simply enter your tracking details that you received in your order confirmation email.
You will also be sent emails letting you know when your order has arrived.
Shipping
Shipping Times
Most products take between 7 to 14 business days to arrive.
Here's typically how long it takes depending where you live:
| Region | Estimated Delivery Time |
|---|---|
| United States | 7 to 14 days |
| Canada | 7 to 14 days |
| United Kingdom | 6 to 10 days |
| Europe | 9 to 16 days |
| Australia & New Zealand | 7 to 14 days |
Important:
These shipping times are estimates and can vary depending on the carrier and other factors. Your order may arrive sooner or later than expected.
Additional packaging time of 1 to 2 business days is required to prepare your order for shipment.
Some products may not be available for shipping to specific countries. You will be notified during checkout if this applies to your order.
Delivery Cost
Cutie-poos offers free shipping and flat rate shipping based on your location and order value.
Free Shipping:
- United States: Free on orders over US$40
- United Kingdom: Free on orders over £40
- Europe: Free on orders over €40
- Australia, New Zealand & Canada: Free on orders over $60 (local currency)
Flat Rate Shipping:
- United States: US$5
- United Kingdom: £5
- Europe: €5
- Australia, New Zealand & Canada: $9 (local currency)
Delivery Locations
We deliver to the following countries:
Americas: United States, Canada
Europe: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland
United Kingdom
Oceania: Australia, New Zealand
We do not deliver to South America, Asia, UAE, the Philippines, South Africa, India, Costa Rica, Puerto Rico, New Caledonia, Russia, and other remote countries.
If you are unsure whether we ship to your country, please contact us.
Tracking Information
Once your order has been processed and prepared for shipment, you will receive a shipping confirmation email with tracking details.
You can track your order, by going to My Order on the main menu and enter your tracking details that you received in your order confirmation email.
Please note, in cases where an order contains multiple items, you may receive your items in separate parcels.
Questions?
If you would like to know if we ship to your specific country, or if you have any questions about shipping, please don't hesitate to reach out to us via email at hello@cutie-poos.com.
We are here to help and ensure you have a smooth shopping experience!
Thank you for choosing us!